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Lose Tip Jars!

March 1st, 2008 · No Comments

Our View:

For good service I tip well. When extra good service makes the experience much better, I tip more. For nonchalant service (AKA what you can expect at most restaurants), I still tip 15% or more because I appreciate the difficulties of the wait staff job and the fact that servers are dependant on tips for a livelihood…..but when a counter person grudgingly pours me a cup of coffee or hands me a donut, to me it not a tip worthy event. I find the tip jar demeaning….to me and the coffee/snack/counter service establishment. It makes me feel uncomfortable.It makes me want to say, “What the heck have you done to earn a tip?” or ” If you want to make tips, why not find a job where you EARN tips?”

Restaurant servers must train and most work hard for their tips. If they are to succeed, they must smile, be friendly and interact with guests. They often take complicated orders, bus tables, run food, and do side work before and after a shift. They make change. They make recommendations. They’re on the front line when somethings wrong. In short, they EARN their money!

When I buy a pair of shoes or pants at Belk’s or a hammer at Lowe’s, the sales person earning not much more than minimum wage, generally does his best to help me, handing me options, answering my stupid questions, putting stuff back up, etc. If I’m going to tip a clerk, these folks deserve it much more that the counter guy/gal who grudgingly pulls the lever on the coffee machine to fill a cardboard cup with coffee, sits the cup on the counter, mumbles “lids are over there”,then smirks at me when I don’t drop a dollar into a COLOSSAL jar by the register labeled “TIPS” (actually DONATIONS) and layered by the staff with a heaping handfull of bait bills!

Just an opinion. RHQ

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